Guided by these values, we look to achieve the following aims and objectives:
• To meet the assessed needs of each service user, based on systematic and ongoing planning of care, made in conjunction with care managers and other healthcare professionals.
• To promote the independence of our service users through the provision of a professional, reliable, and consistent care service.
• To deliver a service of the highest standard that will improve and sustain the overall quality of life of the users of our service.
• To ensure that the service is delivered flexibly, and in a non-discriminatory fashion while respecting each service user’s right to independence, privacy, dignity, fulfilment and the rights to make informed choices and to take risks.
• To ensure that service users’ needs, and values are respected in matters of religion, culture, race or ethnic origin, sexuality and sexual orientation, political affiliation, marital status or parenthood.
• To ensure that the care service is delivered in accordance with agreed purchasing contracts and individual care agreements